The staff at the tourist information board, situated in the heart of the town on the place de la Rotonde, are multilingual. Their reservation service allows for any bookings and organisation your stay might require. Try theme trips such as "In the steps of the painter Cézanne" or "The author Zola's life in Aix" at the cinema office with qualified guides. The office received a four-star French quality mark, NF (Normes Françaises), from the AFNOR agency (Association Française de Normalisation) in 1997. The agency operates strict criteria for quality and service.